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S U S TA I N A B I L I T Y R e p o r t
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Business Improvement Processes (BIP)
The company firmly believes in continuously improving business processes in order to achieve cost efficiencies in production
through increased specialisation and investments in key technologies as well as optimising our environmental footprint in every
phase of the value chain. As such, the Group aims to regularly conduct regular Business Improvement Processes to ensure we
stay on track. This year has been no exception, the table below summarises the BIP projects that were conducted this year.
Subsidiary
Type
What’s been done?
How does this offer improvement?
Plantation
(Estate)
Repair and Maintenance Application of laterite stone on road Lowers vehicle downtime,
maintenance costs and improves
crop evacuation
Plantation
(Estate)
Infrastructure
Upgrade of bridge using galvanised
culvert
Lowers vehicle downtime,
maintenance costs and improves
crop evacuation
Plantation
(Mill)
Infrastructure
Replace wooden workshop to steel
building
Improves safety and complies with
local regulatory requirement
Plantation
(Mill)
Purchase of New
Equipment
Replacement of 2 water softener tanks
affected by corrosion
Prevents calcium carbonate build-
up prolonging equipment useful life.
Plantation
(Mill)
Purchase of New
Equipment
FOSS NIRS spectrometer
Improves the accuracy of samples
tested, turnaround time and reduces
manpower
Plantation
(Mill)
Purchase of New
Equipment
Sludge Separator, Sand Cyclone
Maximises oil recovery and
minimises oil loss.
Plantation
New IT system
Upgrading IT systems of our Malaysian
estates, starting with Ladang Cendana
Provide head office with better
oversight and control of operations
Manufacturing Training & Development
Retrain and reskill employees for new
job functions
Redeployment and retraining of
staff who were involved with one
of the travel documents, to reduce
retrenchment
Manufacturing Expansion
Additional staff station/sub-stores
throughout East and Peninsular
Malaysia
Improve customer engagement
via shorter waiting times for part
replacements and on-site technical
support
Manufacturing Operational Improvement
Travel document packing operations
moved from warehouse to factory
Centralisation means lower
operational overheads and improved
process efficiencies
Manufacturing Purchase of New
Equipment
Smartphone and ‘Workforce’ mobile
app
Managers are able to remotely
monitor the progress of daily tasks
and staff movement and address
issues promptly
SUSTAINABILITY REPORT 2018