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S U S TA I N A B I L I T Y R e p o r t

50

Business Improvement Processes (BIP)

The company firmly believes in continuously improving business processes in order to achieve cost efficiencies in production

through increased specialisation and investments in key technologies as well as optimising our environmental footprint in every

phase of the value chain. As such, the Group aims to regularly conduct regular Business Improvement Processes to ensure we

stay on track. This year has been no exception, the table below summarises the BIP projects that were conducted this year.

Subsidiary

Type

What’s been done?

How does this offer improvement?

Plantation

(Estate)

Repair and Maintenance Application of laterite stone on road Lowers vehicle downtime,

maintenance costs and improves

crop evacuation

Plantation

(Estate)

Infrastructure

Upgrade of bridge using galvanised

culvert

Lowers vehicle downtime,

maintenance costs and improves

crop evacuation

Plantation

(Mill)

Infrastructure

Replace wooden workshop to steel

building

Improves safety and complies with

local regulatory requirement

Plantation

(Mill)

Purchase of New

Equipment

Replacement of 2 water softener tanks

affected by corrosion

Prevents calcium carbonate build-

up prolonging equipment useful life.

Plantation

(Mill)

Purchase of New

Equipment

FOSS NIRS spectrometer

Improves the accuracy of samples

tested, turnaround time and reduces

manpower

Plantation

(Mill)

Purchase of New

Equipment

Sludge Separator, Sand Cyclone

Maximises oil recovery and

minimises oil loss.

Plantation

New IT system

Upgrading IT systems of our Malaysian

estates, starting with Ladang Cendana

Provide head office with better

oversight and control of operations

Manufacturing Training & Development

Retrain and reskill employees for new

job functions

Redeployment and retraining of

staff who were involved with one

of the travel documents, to reduce

retrenchment

Manufacturing Expansion

Additional staff station/sub-stores

throughout East and Peninsular

Malaysia

Improve customer engagement

via shorter waiting times for part

replacements and on-site technical

support

Manufacturing Operational Improvement

Travel document packing operations

moved from warehouse to factory

Centralisation means lower

operational overheads and improved

process efficiencies

Manufacturing Purchase of New

Equipment

Smartphone and ‘Workforce’ mobile

app

Managers are able to remotely

monitor the progress of daily tasks

and staff movement and address

issues promptly

SUSTAINABILITY REPORT 2018