FIMA CORPORATION SUSTAINABILITY REPORT 2019

STAKEHOLDER AREAS OF FOCUS

OUR APPROACH

Our people

• Job security and wages

• Conducive workplace

• Career development

• Corporate activity

• Health and safety

• Group’s growth development

Our strategy is to invest in the attraction, retention and

development of a diverse and talented workforce aligned

with our values of open communication, empowering

others, safety, respecting all our stakeholders and acting

ethically.

We offer our employees opportunities for development

through training, inter-company transfers and overseas

assignments, and competitive rewards and benefits that

have a clear link to performance.

The Group has in place a Whistleblowing Policy and

grievance procedures to address employees’ cares and

concerns.

Shareholders

and investors

• Delivering profitable returns

on investment

• Financial strength & resilience

• Disclosing timely, concise and

relevant information

• Upholding corporate values

• Business sustainability

We respond:

• through timely disclosures of the Group’s financial

results, announcements, annual reports and via the

Company’s website.

• by disseminating material issues to the market by way of

Bursa announcements.

• through continued improvements in our business

strategies, governance framework and corporate

reporting.

• through engagements at General Meetings.

Customers

• Changing needs of customers

and consumers

• Business ethics

• Innovation

• Supply chain/traceability

issues

• Health & safety

• Certification

We seek to be honest and fair in our relationships with our

customers and to provide the standards of product and

service that have been agreed.

We take all reasonable steps to ensure the safety and

quality of the goods we produce and the services we

provide.

Certifications to support market credibility.

Engaging Stakeholders

ur stakeholders’ expectations revolve around good returns, sustainable profits, growth, regulatory compliances,

transparency and accountability. We respond to our stakeholders’ expectations in different ways, both formally

and informally, depending on the nature and scale of the issue. These interactions are crucial to enable us to tackle

some of the major challenges facing our operations – problems that affect everyone along our value chain and to seek

beneficial solutions on concerns that no entity can solve on its own.

Fima Corporation Berhad

(21185-P)

SUSTAINABILITY Report 2019